Customer Journey Map Editable Infographic Canva Template

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FAQ

Q: Do I need Canva Pro to use this template?

A: No. This template is created with Canva Free elements. You can use and edit it with a free Canva account.

Q: How do I access the template?

A: Click the Canva link in this PDF, log in or sign up for a free Canva account, and select “Use Template.” This will create a copy in your account.

Q: The link isn’t working — what should I do?

A: Try copy-pasting the link into your browser. Make sure you are logged into Canva before clicking the link.

Q: Can I change colors, fonts, or icons?

A: Yes! Everything is fully editable in Canva. You can customize text, colors, fonts, and images to match your brand.

Q: Can I resell this template?

A: No. This template is for your personal or business use only. You may edit and use it for your own projects but cannot resell or redistribute it.

This is a digital Canva template (no physical product will be shipped).
After purchase, you’ll receive a PDF file with a link to access your template.
The template is fully editable in Canva Free – no Pro subscription required.
To edit: open the link, click “Use Template”, and it will create your own copy.

Description

Transform the way you understand your customers with our fully customisable one-page customer journey map template, designed in Canva for effortless editing and instant download. This sleek, modern template visually guides you through every stage of your customer’s experience—from initial awareness to lasting advocacy—empowering you to pinpoint opportunities and enhance satisfaction. Available in both A4 and US Letter sizes, with flexible colour options to suit your brand, it’s the ideal solution for businesses and marketers striving to optimise touchpoints, improve retention, and boost loyalty. Start mapping success today with a professional, visually engaging tool that puts insight at your fingertips.

Designed for SaaS founders, B2B marketers, and consultants, this Customer Journey Map takes your audience from Awareness to Advocacy in 6 easy-to-follow steps.
What’s Included
1 Editable Canva Template (link included in PDF)
100% Free Canva elements — works with Canva Free
Fully customizable text, icons, and colours
Professional layout for process flows, journey maps, and marketing presentations
How It Works
Purchase and download the PDF
Open the Canva link provided
Customise with your branding, text, and colours
Export your finished infographic (PNG, JPG, or PDF)
Why You’ll Love It
✔ Works with Canva Free (no Pro subscription needed)
✔ Saves time — ready-made structure for business storytelling
✔ Perfect for SaaS, B2B sales funnels, marketing teams, and consultants

💡 Need a custom infographic designed for your brand? Message me for a tailored project.

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Customer Journey Map Editable Infographic Canva Template

Customer Journey Map Editable Infographic Canva Template

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