Frequently Asked Questions

Q1: What is a SaaS white paper and why does my startup need one?

A SaaS white paper is a research-driven document that educates potential customers and builds trust in your brand. It helps generate qualified leads and positions your startup as an authority.

Q4: Do you work with non-SaaS businesses?

Yes. While we specialize in SaaS and tech startups, we also create white papers, pitch decks, and SEO tools for B2B companies across industries.

Q2: How long does it take to design a pitch deck?

Most pitch decks can be completed within 7–10 business days. For urgent investor deadlines, we also offer express pitch deck design services.

Q5: How do payments work for your services?

We require full upfront payment before starting a project. This ensures dedicated focus and faster turnaround. Payments are securely processed through trusted platforms like PayPal and Upwork.

Q3: What makes the MetaMate SEO plugin different?

Unlike bloated WordPress SEO tools, MetaMate is lightweight, AI-powered, and built for startups. It saves time by auto-generating meta tags, alt text, and SERP previews without slowing your site.

Q6: Do you offer refunds if I’m not satisfied?

Our services are custom and project-based, so refunds are not typically offered once work has started. However, we do provide revisions to ensure the final white paper, pitch deck, or SEO solution meets your expectations.