Privacy Policy

1. Who We Are

RankRider Solutions is a UK-based health-tech content and clinical strategy consultancy founded and led by Dr Farhat Gull, MRCEM, FRCEM. We produce white papers and strategy advisory for health-tech companies and investor teams navigating NHS clinical AI adoption.

Contact: support@rankridersolutions.com
UK-Based | Serving Clients Worldwide

2. Data We Collect

We collect limited information to provide our services:

• Contact Details — name, email address when you contact us or subscribe to our mailing list.
• Report Download Data — name, organisation, job title, and email address when you download our free industry report via our Mailchimp form.
• Project Information — information you voluntarily provide through our contact or quote forms when enquiring about our services.
• Website Analytics — anonymised usage data via Google Analytics to improve site performance.
• Payment Information — if applicable, processed securely through third-party payment processors. RankRider Solutions does not store or access your full payment card details.

3. How We Use Your Data

Your information is used solely to:

• Respond to your enquiries and deliver our services.
• Send you the free industry report you have requested.
• Send updates about relevant RankRider Solutions services — only if you have opted in.
• Improve our website content and user experience through anonymised analytics.
• Process payments securely where applicable.

4. Data Storage & Security

• All data is stored on Hostinger’s certified servers.
• RankRider Solutions uses SSL encryption across the entire site.
• Email marketing data is managed via Mailchimp — a GDPR-compliant platform.
• Access to client data is restricted to authorised personnel only.
• Client project files are stored securely in Google Drive with restricted access.

5. Your Rights Under UK GDPR

Under GDPR and UK Data Protection Act 2018, you have the right to:

• Request a copy of your stored data.
• Request deletion or correction of your data.
• Withdraw consent or unsubscribe from our mailing list at any time.
• File a complaint with the Information Commissioner’s Office (ICO) if you believe your data is misused.

To exercise your rights, contact: support@rankridersolutions.com. We will respond within 30 days.

6. Cookies & Tracking

RankRider Solutions uses cookies to:

• Remember visitor preferences and improve experience.
• Collect anonymised analytics via Google Analytics.

You can disable cookies at any time in your browser settings.

7. Third-Party Services

We use the following GDPR-compliant providers:

• Mailchimp — email marketing and report download management.
• Google Analytics — anonymised website performance analytics.
• Hostinger — secure web hosting infrastructure.
• Google Drive — secure client file storage.

8. Data Breach Notification

In the unlikely event of a data breach, affected users will be notified within 72 hours as required under UK GDPR.

9. Contact

For privacy-related questions:

Email: support@rankridersolutions.com
UK-Based | Serving Clients Worldwide